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External Learning

Introduction

1. External LMS - LMS system, a copy of the internal LMS system in terms of functionality. Located on a separate website. Learners of the external LMS system do not have access to the company's internal CRM.

Internal LMS - An LMS system located within the company's CRM system.  

2. External LMS systems can be created. unlimited quantity.

3. The number of external LMS users is unlimited..

The function is paid. Upon initial creation, 1 month is provided free of charge, after which the external portal will switch to the free Plan and will block any actions until a subscription for this service is purchased. When creating the second and subsequent external LMS systems, the 1-month demo option is not provided. Current rates are available in the Settings - Application Settings - My Plan - External Learning section.

General scheme of the organization of training on the external portal:

1. Create an external portal in the Settings - Application Settings - External Learning section. Creating external portals is only available to LMS system moderators.

2. Transfer courses and tests for external users to the external portal. 

3. Copy the link for self-registration by external users. Send it to them.

4. External users register. 

5. On the external portal, copy the link of the course or test and send external users a direct link to Course, Test. 

6. Track results in the internal LMS system.

Detailed Instructions for Launching Training for External Users 1. **Prerequisites** - Ensure you have a valid user account with the necessary permissions. - Verify that your system meets the minimum hardware and software requirements. - Install any required software or dependencies as specified in the setup guide. 2. **Accessing the Training Platform** - Open your web browser and navigate to the training portal URL. - Log in using your provided credentials (username and password). - If you encounter login issues, contact the support team for assistance. 3. **Navigating the Interface** - Familiarize yourself with the dashboard layout, including the course catalog, progress tracker, and help resources. - Use the search function to find specific courses or modules. 4. **Enrolling in a Course** - Browse the available courses and select the one you wish to enroll in. - Click the "Enroll" button and confirm your selection. - Some courses may require approval; wait for confirmation before proceeding. 5. **Starting the Training** - Once enrolled, access the course materials from your dashboard. - Follow the sequential modules or lessons as outlined. - Complete any quizzes, assignments, or practical exercises as required. 6. **Tracking Progress** - Monitor your progress through the built-in tracker, which shows completed modules and overall course completion. - Review feedback on assignments and assessments to improve your understanding. 7. **Technical Support** - If you experience technical difficulties (e.g., video playback issues, broken links), use the "Help" or "Support" section to report the problem. - For urgent issues, contact the support team via email or phone with detailed information about the problem. 8. **Completion and Certification** - After finishing all course requirements, you may need to pass a final assessment to receive certification. - Download or print your certificate from the platform once it is issued. 9. **Feedback** - Provide feedback on the course content and platform usability through the survey or feedback form. - Your input helps improve the training experience for future users. 10. **Logging Out** - Always log out of the platform after completing your session to ensure account security.

1. Create an external LMS in the section: Settings - Application Settings - External Learning.

  • Enter the email as its name and click on the plus sign. External LMS has been created.. The name cannot be changed later.

A direct registration link will be automatically generated. Copy and send it to external users for self-registration:

Moderator login and password:

  • Login - the email that was entered when creating the LMS.
  • The password is automatically generated and added next to it. If necessary, it can be changed in the LMS itself.

The direct address of the external LMS system is as follows: https://lms.brusnika.solutions/Next, login and password.

2. Create courses, tests, intended for external users within the internal LMS.

3. Copy to external LMS by clicking on the course/test card Copy to external portal:

The system will prompt you to select an external LMS:

Upon successful copying, the system will report that the files have been transferred: Data transfer completed. Wait for this message!

If the course contains competencies that are not present on the external portal, when copying from the internal portal to the external portal, these competencies will be added to the competency management module of the external LMS.

4. Send to external users:

  • Direct link for one-time registration in the external LMS.
  • Next, send them direct links to courses/tests that can be copied in the course card/Test:

Learning outcomes, testing of external users

1. Results can be tracked in the external LMS in the Reports section: Settings - Reports. 

2. Additionally, results can be tracked in the internal LMS in the Reports section, after first selecting the external LMS on which the reports will be based:


Removal of the external LMS

1. The external LMS can be removed. This can be done by any internal LMS moderator by clicking the cross icon next to the LMS name:

Attention! After removing the external LMS, all data and completion results will be deleted and cannot be restored!

How to purchase a subscription to external Learning
  1. Open Section: Settings - Application Settings - My Plan - External Learning tab.
  2. Select the required Plan.
  3. Fill out the application.
  4. After submitting the application, the documents will be generated below.
  5. Pay the invoice. After the invoice Plan is paid, it will be activated automatically.
Frequently Asked Questions
Question: Is it possible to add employees to the LMS who are not in the CRM?

Answer:

Yes, you can. Using the "External Learning" module. You create an external LMS and add employees, partners, and any other external users to it.

Question: What is external and internal LMS (LMS) in the Brusnika.Solutions system?

Answer:

The internal LMS is a learning management system integrated directly into the company's CRM system. Only employees with access to the CRM have access to it. The external LMS is a separate copy of the internal LMS in terms of functionality, hosted on a separate website. It is intended for training external users (partners, clients, etc.) who do not have access to the company's internal CRM, while ensuring data security.

Question: What are the main advantages of using external LMS?

Answer:

The use of external LMS allows training an unlimited number of external users without granting them access to the company's internal CRM system, which eliminates the risk of confidential information leakage. It is also possible to create an unlimited number of external portals for different user groups.

Question: How to organize Learning for external users on the external portal?

Answer:

To start training on the external portal, it is necessary to:

  1. Create an external portal in the "Settings - Application Settings - External Learning" section.
  2. Create or transfer the necessary courses and tests from the internal LMS to an external portal.
  3. Copy and send the registration link to external users for self-registration.
  4. After registration, external users can receive direct links to specific courses or tests.
  5. The learning outcomes of external users can be tracked both in the external and internal LMS.
Question: Is it possible to add employees who are not in the CRM to the LMS?

Answer:

Directly adding employees not registered in the CRM to the internal LMS is not possible, as the LMS is embedded in the CRM system. However, using the "External Learning" module, you can create an external LMS and add any external users (employees, partners, etc.) to it without granting them access to the internal CRM.

Question: How is the "External Learning" service billed?

Answer:

The "External Learning" function is paid. Upon the first creation of an external portal, one month of free usage is provided. After that, the portal will switch to a free Plan with action restrictions until a subscription is purchased. For subsequent external LMS, the free period is not provided. Current rates can be found in the "Settings - Application Settings - My Plan - External Learning" section.

Question: How to purchase a subscription to external Learning?

Answer:

To purchase a subscription, you need to go to Section "Settings - Application Settings - My Plan - the External Learning tab". There, you must select a suitable Plan, fill out the application, wait for the documents to be generated, pay the invoice, and after payment, Plan will be activated automatically.

Question: What are the consequences of removing an external LMS?

Answer:

After removing the external LMS, all data and training completion results on this portal will be permanently deleted. They cannot be recovered, so this operation should be approached with caution. Any moderator of the internal LMS can delete the external portal.

Question: How to track the learning outcomes of external users?

The results of external user training and testing can be tracked in two ways:

  1. Directly in the external LMS in the "Reports" section (Settings - Reports).
  2. In the internal LMS, in the "Reports" section, after first selecting the specific external LMS for which reports need to be generated.

Answer:

No. It cannot be added directly, as the LMS is embedded within the CRM system. To access the LMS system, access to the CRM system is required.

However, there is a solution - the "External Learning" module. It allows creating external LMSs linked to the internal LMS, access to which can be granted to an unlimited number of external users without the risk of internal information leakage from the CRM.

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