Lessons Learned for Bitrix24
Homepage
Homepage of the app is displayed as follows: For a common employee: For the Bitrix24 portal a...
Adding Lessons
By clicking the element you can open a Lesson Adding Card. It is the same for each employee, and...
Actions with Lessons
Coordination of lesson
By opening a lesson card, a coordinator gets access to the following buttons - Coordinate, Send b...
Lesson approval
To approve, open the lesson card, the following buttons will be available: Approve Send back ...
Assigning tasks
After a lesson has been approved, Tasks can be assigned to it; this action is available from the ...
Archiving a lesson
A lesson can be moved to the archive only after approval, including if all tasks for it have been...
Deleting a lesson
Any lesson can be deleted at any time. It can be deleted by: the lesson author, the application m...
Lesson declining
To decline a lesson, open the card of the lesson you have learned and click "Decline". Clicking ...
Sending lesson back for revision
To send back for revision, open the card of the lesson learned and click "Send back for revisi...
Return lesson for coordination
To return for coordination, open the card of the lesson learned and click "Return for approval". ...
Adding a lesson to favorites
To add a lesson to your favorites click in the list of lessons "Add to favorites" To view you...
App Roles
The following roles can be attached in the app: User that can add lessons as an author, and co...
Lesson Status
The following lesson statuses are implemented in the app: Draft” is created by clicking “Save”...
Notification System
The author of the lesson gets notifications on Bitrix24 portal on every action with the lesson. ...
Reports
Reports can be accessed only by the app moderator and the Bitrix24 portal administrator by clicki...
Settings
Add/Remove Moderator
To add/remove a moderator open settings-moderators. Click “+” to add a new moderator to the list...
Adding and editing a category
To add a category open Settings - Categories. To add a category enter category name and click Ad...
Adding a coordination route
You can add coordinators and approvers to any category. Open Settings - Categories and click on ...
Restricting access to lessons learned categories
The moderator has the ability to restrict access to certain categories of lessons. Access is rest...
Criteria
In Settings - Criteria, the root causes of the incident are displayed. You can edit the preset on...
App name
The app name is the title that appears above the list of lessons. You can change the app name by...
Departments that can see messages in their live feed
In Settings - Other you can select the departments for which messages are placed in the live feed.
Access to archive
In Settings - Other you can determine who should have access to the lesson archive - only moderat...
Lesson commenting settings
The application allows you to set up two modes of commenting on lessons by all employees.: At ...