External Training

Introduction

1. External LMS - An LMS system, a copy of the internal LMS system in terms of functionality. Located on a separate website. Learners of the external LMS system do not have access to the company's internal CRM.

Internal LMS - An LMS system located within the company's CRM system.

2. An unlimited number of external LMS systems can be created.

3. The number of external LMS users is unlimited.

The function is paid. Upon initial creation, 1 month is provided free of charge. After that, the external portal will switch to the free plan and will block any actions until a subscription for this service is purchased. When creating a second and subsequent external LMS systems, the 1-month demo option is not provided. Current plans are available in the section: Settings - Application Settings - My Plan - External Learning.

General Scheme of Learning Organization on the External Portal:

1. Create an external portal in the Settings - Application Settings - External Learning section. Creation of external portals is available only to LMS system moderators.

2. Transfer courses and tests for external users to the external portal.

3. Copy the link for self-enrollment by external users. Send it to them.

4. External users register.

5. On the external portal, copy the course or test link and send external users a direct link to the course or test.

6. Track results in the internal LMS system.

Detailed Instructions for Launching Learning for External Users

1. Create an external LMS in the section: Settings - Application Settings - External Learning.

Enter the email as its name and click on the plus sign — the external LMS has been created. The name cannot be changed later.

A direct registration link will be automatically created. Copy and send it to external users for self-enrollment:

Moderator login and password:

Password - automatically generated and displayed next to it. If necessary, it can be changed within the LMS itself.

Direct address of the external LMS system is https://lms.brusnika.solutions/. Next, login and password.

2. Create Courses and Tests intended for external users within the internal LMS.

3. Copy to an external LMS by clicking **Copy to External Portal** on the course/test card.

The system will prompt to select an external LMS:

Upon successful copying, the system will notify that the files have been transferred: Data transfer completed. Wait for this message!

If a course contains competencies that are not present on the external portal, when copying from the internal portal to the external portal, these competencies will be added to the competency management module of the external LMS.

4. Send to external users:

Direct link for one-time registration in the external LMS.

Next, send them direct links to courses/tests that can be copied in the course/test card:

Learning and Testing Results of External Users

1. Results can be tracked in the external LMS in the Reports section: Settings - Reports.

2. Results can also be tracked in the internal LMS under the Reports section, after first selecting the external LMS for which the reports will be generated:

Deletion of External LMS

1. An external LMS can be deleted. Any internal LMS moderator can do this by clicking the cross next to the LMS name:

Attention! After deleting the external LMS, all data and completion results will be deleted and cannot be restored!

How to Purchase an External Training Subscription

Open the section: Settings - Application Settings - My Plan - External Learning tab.

Select the required plan.

Fill out the application.

After submitting the application, the documents will be generated below.

Pay the invoice. After payment, the plan will be activated automatically.

Frequently Asked Questions

Question: Is it possible to add employees to the LMS who are not in the CRM?

Answer:

No. It cannot be added directly, as the LMS is embedded within the CRM system. To gain access to the LMS system, access to the CRM system is required.

However, there is a solution—the "External Learning" module. It allows for the creation of external LMSs linked to the internal LMS, providing access to an unlimited number of external users without the risk of internal information leakage from the CRM.

Question: Is it possible to add employees to the LMS who are not in the CRM?

Answer:

Yes, it is possible. Using the "External Learning" module. You create an external LMS and add employees, partners, and any other external users to it.

Question: What is an external and internal LMS in the Brusnika.Solutions system?

Answer:

Internal LMS is a Learning Management System integrated directly into the company's CRM system. Access is granted only to employees with CRM access. External LMS is a separate copy of the internal LMS in terms of functionality, hosted on a separate website. It is intended for training external users (partners, clients, etc.) who do not have access to the company's internal CRM, while ensuring data security.

Question: What are the main advantages of using external LMS?

Answer:

Using external LMSs allows training an unlimited number of external users without granting them access to the company's internal CRM system, which eliminates the risk of confidential information leakage. It is also possible to create an unlimited number of external portals for different user groups.

Question: How to organize training for external users on the external portal?

Answer:

To launch learning on an external portal, it is necessary:

Create an external portal in the "Settings - Application Settings - External Learning" section.

Create or transfer necessary courses and tests from the internal LMS to the external portal.

Copy and send the link for self-enrollment to external users.

After registration, external users can receive direct links to specific courses or tests.

Learning outcomes of external users can be tracked in both the external and internal LMS.

Question: Is it possible to add employees who are not in the CRM to the LMS?

Answer:

It is not possible to directly add employees not registered in the CRM to the internal LMS, as the LMS is embedded within the CRM system. However, using the "External Learning" module, you can create an external LMS and add any external users (employees, partners, etc.) to it without granting them access to the internal CRM.

Question: How is the "External Training" service billed?

Answer:

The "External Learning" function is a paid feature. Upon the initial creation of an external portal, one month of free usage is provided. After this period, the portal will switch to a free plan with action restrictions until a subscription is purchased. For subsequent external LMSs, a free trial period is not provided. Current plans can be found in the "Settings - Application Settings - My Plan - External Learning" section.

Question: How to purchase an external learning subscription?

Answer:

To purchase a subscription, you need to go to the section "Settings - Application Settings - My Plan - External Learning tab". There, you must select a suitable plan, fill out the application, wait for the documents to be generated, pay the invoice, and after payment, the plan will be activated automatically.

Question: What are the consequences of deleting an external LMS?

Answer:

After deleting the external LMS, all data and learning completion results on this portal will be permanently deleted. They cannot be recovered, so this operation should be approached with caution. Any moderator of the internal LMS can delete the external portal.

Question: How to track learning results of external users?

Learning and testing results of external users can be tracked in two ways:

Directly in the external LMS in the "Reports" section (Settings - Reports).

In the internal LMS, in the "Reports" section, after first selecting the specific external LMS for which reports need to be generated.